Returns / Refunds Policy
At Vasthavika, every artwork is printed and crafted exclusively upon order. Therefore, please read our policy carefully before placing an order.
Damaged or Defective Products
If your order arrives damaged or has a manufacturing defect, please notify us within **48 hours of delivery** with clear photographs of the product and packaging. After verification, we will arrange a replacement at no additional cost.
Returns
As each artwork is made to order, we do not accept returns or exchanges for:
* Change of mind
* Incorrect size selection
* Personal preference
* Colour variations due to screen settings
* Orders placed by mistake
Refunds
We do not offer refunds once an order has been placed. Since every artwork is produced specifically for each customer, all sales are final.
Order Cancellation
Orders cannot be cancelled, modified, or refunded once they have been placed, as production begins immediately to ensure timely delivery.
Replacement Policy
In the unlikely event that you receive a damaged or defective product, we will gladly provide a replacement after verification. No refunds will be issued in such cases.
**Note:** Minor colour variations may occur due to differences in monitor and mobile screen settings and are not considered defects.